Shipping policy
Shipping costs
- Netherlands, Belgium, Germany and France: free shipping.
- Other countries within the European Union: € 12.95 per order.
- Selected countries outside the European Union: € 19.95 per order.
The countries we deliver to are shown at checkout as soon as you enter your address. Shipping costs always appear in your cart and at checkout before you place your order.
Delivery time and dispatch
We ship all orders from our distribution centre in Venlo, the Netherlands. Orders are processed on working days (Mon to Fri). Delivery to the Netherlands, Belgium and Germany usually takes 1 to 3 working days, and to France 4 to 6 working days; to other countries it takes longer. As soon as your parcel is on its way, you will receive a track & trace code by e-mail.
Returns
You have 14 days to change your mind. The conditions and the cost of a return are set out in our return and withdrawal policy.
Questions about your shipment? Email info@bakevia.nl — weekdays from 09:00 to 17:00.